Privacy Policy

Company: Keo Wilderness

Business ID / VAT: 3147979-8

Address: Levin Ympärystie 220, 99130 Kittilä, Finland

Email: office.wildernesskeo@gmail.com

Phone: +358 40 8566347

Website: www.keowilderness.com

1. Introduction

Keo Wilderness is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or book any of our services.

We comply with the EU General Data Protection Regulation (GDPR), Canada’s PIPEDA, and U.S. privacy principles including the California Consumer Privacy Act (CCPA), where applicable.

2. What Information We Collect

• Contact information (name, email address, phone number)
• Booking information (dates, activities, group size)
• Payment details (processed via secure third-party providers)
• Location and device data (via cookies and analytics)
• Correspondence (emails, chat messages, forms)

3. How We Use Your Data

• Confirm and manage bookings
• Communicate about your trip
• Improve our services and website
• Meet legal and regulatory requirements
• Send promotional emails (if you consent)

4. Legal Basis for Processing

• Contractual necessity (e.g., to fulfill bookings)
• Legal obligations
• Your consent
• Legitimate interests (e.g., to improve services)

5. Sharing Your Data

We do not sell your personal data.

We may share your data with:

• Service providers (e.g., booking/payment systems like Bokun, Stripe)
• Public authorities (when legally required)
• Partner tour operators, if relevant to your booking

6. Data Storage and Protection

Your data is stored securely on servers that comply with GDPR and international standards. We use encryption, access controls, and secure third-party providers.

7. Cookies

Our website uses cookies and similar technologies to:

• Improve website functionality
• Measure traffic and usage
• Personalize your experience

You can manage your cookie preferences via your browser settings.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• File a complaint with a supervisory authority

9. Supervisory Authorities

If you have concerns, you may contact:

• 🇫🇮 Finland: Office of the Data Protection Ombudsman – tietosuoja.fi
• 🇪🇺 EU: Your national Data Protection Authority
• 🇨🇦 Canada: Office of the Privacy Commissioner – priv.gc.ca
• 🇺🇸 USA: Federal Trade Commission – ftc.gov

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

Keo Wilderness
📍 Levin Ympärystie 220, 99130 Kittilä, Finland
📧 office.wildernesskeo@gmail.com
📞 +358 40 8566347